Queensland University of Technology
Business Fundamentals: Strategic IT-Enabled Innovation
- Delivery: Online
- Study Level: Beginner
- Duration: 10 hours
- Course Type: Short Course
Build your knowledge and skills to design, deliver and implement high-value strategic IT-enabled business innovations with a customer-centric focus.

Course overview
This course equips you with the skills to design, deliver and implement high-value IT-enabled business innovations with a customer-centric focus.
Key benefits:
- Learn on-demand: Access course materials online for 12 months and complete the modules whenever possible.
- Industry-relevant content: Gain practical knowledge and skills co-designed by industry experts.
- Career advancement: Enhance your professional profile with a Certificate of Participation upon completion.
- Flexible learning platform: Study seamlessly via Canvas, QUT's online platform.
- Quick access: Start your learning journey within one business day of enrollment.
Earn a Digital Badge of Completion
Participants who complete this program will receive a Digital Badge of Completion, a modern, verifiable credential that can be easily shared on LinkedIn, personal websites, email signatures and digital portfolios. This badge highlights your achievement and skills, providing a trusted and accessible way to showcase your expertise.
Key facts
What you will learn
Your learning journey will explore:
- Laying the Foundation: Understanding business innovation and its connection to customer needs and defining success.
- Driving Innovation: Developing and enabling solutions while cultivating strong customer engagement models.
- Ensuring Long-Term Success: Sustaining organisational innovation and reflecting on real-world application.
By the end of this course, you’ll be able to:
- Understand technology's role in business disruption and the opportunity to capture new forms of business value.
- Understand and apply contemporary approaches to designing and delivering customer-centric innovation outcomes.
- Apply phased project implementation approaches, including proof of concept and pilot and phased implementation at scale.
Who should attend
This course suits IT professionals, business leaders and innovators who want to leverage technology for strategic advantage. Whether you aim to drive innovation, enhance customer experiences, or implement cutting-edge IT solutions, this course offers the essential knowledge and tools.
How you will learn
Gain In-Demand Skills, On Your Schedule
The QUT Business Fundamentals family offers a portfolio of flexible, online self-paced modules designed to equip you with the essential skills needed to thrive in today's business world. Each course provides approximately ten hours of foundational learning, allowing you to upskill or reskill at your own pace, anytime, anywhere.