Queensland University of Technology
The Psychology of Negotiation
- Delivery: Face to Face
- Study Level: Intermediate
- Duration: 1 day
- Course Type: Short Course
- Total Price: $1,050
Ensure you get your preferred outcome by securing your knowledge of psychological negotiation techniques.

On this page
Course overview
Achieve your desired results by mastering negotiation strategies based on a better understanding of human behaviour.
Ever wondered how to uncover the true motivations of everyone in a tough negotiation? It might seem like you need a crystal ball, but the key lies in meticulous planning and strategic thinking. Successful negotiators excel because they grasp the human element of negotiation. This course equips you with essential skills to manage emotions, leverage differences to your advantage, identify and address trust issues and ultimately build strong, trust-based relationships.
Transform your negotiation approach and secure the results you want. Join QUT and master the art of negotiation.
Key facts
What you will learn
Your learning journey will explore:
- The key factors in preparing for a negotiation.
- Motivations in negotiation. Understand the deeper motivations of your negotiating party.
- Building trust. Develop techniques to identify key trust issues and build trust during negotiations.
- Managing emotions - your own and others. What do you do when someone (it might be you) becomes angry or defensive during a negotiation?
- Breaking gridlock - proven strategies that can turn a negotiation around.
Who should attend
This course is ideal for negotiation professionals who want to enhance their psychological negotiation skills. Whether you aim to understand motivations, craft beneficial partnerships, or build trust, this course provides the essential knowledge and tools.