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University of New South Wales

AI Unlocked

  • Delivery: Online
  • Duration: 3 weeks
  • Course Type: Short Course
  • Total Price: $2,300

Build confidence and capability to use AI effectively in your everyday work.

Course overview

Why enrol in this course?

  • Build confidence and capability with AI.
    Develop a clear understanding of how AI works and how to use it responsibly and effectively in your day-to-day role.
  • Design prompts and AI Agents.
    Master practical skills to develop effective prompts and AI Agents, undertake critical evaluation and iterative improvement, so you can get reliable, high-quality results from AI tools for real-world challenges.
  • Apply AI directly to your work.
    Use real examples from your role to experiment with AI for writing, analysis, planning and communication to turn insight into immediate impact.
  • Form sustainable AI habits.
    Build simple, repeatable routines and safeguards that help you reduce fear, increase adoption and make AI part of how you work every week.

Designed for professionals across industries, AI Unlocked takes a practical, hands-on approach, helping you understand what AI can do, how to ask better questions and how to use it responsibly and productively. Over three weeks, you’ll learn to design effective prompts, evaluate outputs with confidence and build simple, sustainable habits that make AI part of how you think and work.

AI Unlocked equips professionals with the literacy, skills and habits to use AI confidently and responsibly in everyday work. Across three focused weeks, participants build practical competence with modern AI tools, learn how to frame effective prompts, evaluate outputs with rigour and develop sustainable behaviours that reduce fear and increase adoption. The result: measurable uplift in productivity, decision quality and the confidence to lead with AI.

Course designed to stack

Use multiple credentials to stack your learning. This course is worth 2 AGSM CEMD points, which provides formal recognition of professional development and reflects 15 hours of learning, inclusive of pre-work, course participation, learning materials and support.

Key facts

Delivery
Online
Course Type
Short Course
Duration
3 weeks
Price
$2,300
More Information
inc GST
Intake
9th February, 2026
3rd August, 2026

What you will study

This course is delivered online across four hour-long sessions.

Session 1

AI readiness

Diagnose your current AI capability and identify high-value use cases in your role and team.

Apply foundational AI concepts and current trends to make informed, low-risk adoption decisions while addressing common concerns and barriers.

Session 2
Session 3
Session 4

What you will learn

  • Explain key concepts, opportunities and limitations of modern AI to make informed, low-risk adoption decisions.
  • Apply structured prompting and evaluation techniques to generate accurate, relevant and ethical outputs.
  • Assess the quality and reliability of AI-generated content using clear criteria such as accuracy, bias and fit-for-purpose.
  • Integrate AI tools into your daily workflow to improve productivity, decision quality and creative problem-solving.
  • Develop sustainable habits and safeguards that promote confident, responsible and enduring AI use.

Who should attend

  • Professionals looking to build confidence and capability in using AI for everyday tasks and decisions.
  • Managers and team leaders are seeking to embed responsible, practical AI use within their teams.
  • Business leaders want to stay competitive by integrating AI tools into their workflows.
  • Designed for professionals at any stage of their AI journey. No coding or prior experience required, just curiosity and a desire to work smarter.
  • Ideal for managers, consultants and specialists ready to explore how AI can enhance their performance and decision-making.

Delivered by experts

Kelsey Burton (Adjunct Faculty - AGSM)

  • Leadership strategist and AI advocate helping professionals build confidence and capability in the age of intelligent technology.
  • Bridges psychology, neuroscience and behavioural science to drive lasting habit change in how people adopt and use AI.
  • Combines academic rigour with real-world experience to make AI accessible, ethical and practical for every professional.