University of New South Wales
AI Unlocked
- Delivery: Online
- Study Level: Beginner
- Duration: 3 weeks
- Course Type: Short Course
- Total Price: $2,300
Build confidence and capability to use AI effectively in your everyday work.
Course overview
Designed for professionals across industries, AI Unlocked takes a practical, hands-on approach, helping you understand what AI can do, how to ask better questions and how to use it responsibly and productively. Over three weeks, you’ll learn to design effective prompts, evaluate outputs with confidence and build simple, sustainable habits that make AI part of how you think and work.
AI Unlocked equips professionals with the literacy, skills and habits to use AI confidently and responsibly in everyday work. Across three focused weeks, participants build practical competence with modern AI tools, learn how to frame effective prompts, evaluate outputs with rigour and develop sustainable behaviours that reduce fear and increase adoption.
The result: measurable uplift in productivity, decision quality and the confidence to lead with AI.
Learning outcomes are:
- Build confidence and capability with AI.
Develop a clear understanding of how AI works and how to use it responsibly and effectively in your day-to-day role. - Design prompts and AI Agents.
Master practical skills to develop effective prompts and AI Agents, undertake critical evaluation and iterative improvement so that you can get reliable, high-quality results from AI tools for real-world challenges. - Apply AI directly to your work.
Use real examples from your role to experiment with AI for writing, analysis, planning, and communication, turning insights into immediate impact. - Form sustainable AI habits.
Build simple, repeatable routines and safeguards that help you reduce fear, increase adoption and make AI part of how you work every week.
Course designed to stack
Use multiple credentials to stack your learning. This course is worth 2 AGSM CEMD points, which provide formal recognition of professional development and reflect 15 hours of learning, inclusive of pre-work, course participation, learning materials and support.
Key facts
3rd August, 2026
What you will study
This course is delivered online across four hour-long sessions.
AI Readiness
Diagnose your current AI capability and identify high-value use cases in your role and team.
Apply foundational AI concepts and current trends to make informed, low-risk adoption decisions while addressing common concerns and barriers.
What you will learn
- Explain key concepts, opportunities and limitations of modern AI to make informed, low-risk adoption decisions.
- Apply structured prompting and evaluation techniques to generate accurate, relevant and ethical outputs.
- Assess the quality and reliability of AI-generated content using clear criteria such as accuracy, bias and fit-for-purpose.
- Integrate AI tools into your daily workflow to improve productivity, decision quality and creative problem-solving.
- Develop sustainable habits and safeguards that promote confident, responsible and enduring AI use.
Who should attend
- Professionals looking to build confidence and capability in using AI for everyday tasks and decisions.
- Managers and team leaders are seeking to embed responsible, practical AI use within their teams.
- Business leaders want to stay competitive by integrating AI tools into their workflows.
- Designed for professionals at any stage of their AI journey. No coding or prior experience required, just curiosity and a desire to work smarter.
- Ideal for managers, consultants and specialists ready to explore how AI can enhance their performance and decision-making.
Who You Will Learn From
Kelsey Burton
Adjunct Faculty - AGSM
Dr Kelsey Burton is a leadership strategist and AI advocate who helps professionals build confidence and capability in an era of intelligent technology. By blending psychology, neuroscience and behavioural science, she supports lasting habit change in how people adopt and use AI. Her approach combines academic insight with practical experience, making AI accessible, ethical and useful for everyday professionals.


















