University of Technology Sydney
Graduate Certificate in Health Services Management Online
- Delivery: Online
- Study Level: Postgraduate
- Duration: 8 months (minimum)
- Course Type: Graduate Certificate
Build health services management skills through online study in healthcare systems, data-informed decision-making, organisational management and quality improvement, with a pathway to further postgraduate study.
Course overview
The Graduate Certificate in Health Services Management at the University of Technology Sydney is designed for professionals working in health and social care who want to take on management responsibilities or strengthen their current practice. The course explores how health services operate and how effective management can support better care across different healthcare settings.
Across four core subjects, you'll examine healthcare systems, the use of data in decision-making, organisational management and approaches to improving safety and quality. Workplace-focused case studies and assessments allow you to explore service delivery challenges, communicate with colleagues from different professional backgrounds and apply evidence to management decisions in health and social care settings.
Delivered entirely online, this 24-credit-point course can be completed in a minimum of eight months through part-time study. Each of the four subjects runs over seven weeks, with learning activities designed for working professionals. After completing the graduate certificate, eligible graduates may progress to the Master of Health Services Management with eight additional subjects, allowing them to build on their knowledge through further postgraduate study.
Key facts
What you will study
The UTS Online Graduate Certificate in Health Services Management comprises four subjects (24 credit points).
Core subjects
Complete all of the following subjects:
- Foundations of Healthcare Systems
- Using Health Care Data for Decision Making
- Organisational Management in Health Care
- Improving Safety and Quality in Healthcare
Entry requirements
- Completion of an Australian Bachelor's degree or higher qualification (according to NOOSR or UK NARIC) in ASCED FoE 06 Health OR
- Completion of an Australian Bachelor's degree or higher qualification (according to NOOSR or UK NARIC) and a minimum of at least one year of full-time (1800+ hours) work experience in the Health and Social Care sectors and prior learning and demonstrated capability to undertake tertiary study.
Eligibility for admission does not guarantee a place offer.
English language requirements
The English proficiency requirement for international students or local applicants with international qualifications is an International English Language Testing System (IELTS) overall score of 6.5 and a writing score of 6.0.
Contact the university for more information.
Recognition of Prior Learning
Your previous studies or employment experience can be acknowledged as credit towards your online postgraduate studies, provided that it meets the relevant course requirements. Contact the university for more information.
Outcomes
Learning outcomes
- Empower your professional growth and future success.
Enhance your ability to think critically and engage in reflective practice to support both personal and professional growth. Build a comprehensive understanding of health services management, gaining the confidence to navigate and excel in the evolving health and social care landscape. Ensure your skills remain relevant, enabling career progression and preparing you for further specialised study, including a Master’s program. - Gain practical expertise to transform health and social care.
Acquire industry-relevant, evidence-based knowledge that equips you with practical skills to address real-world challenges in health and social care. Strengthen your ability to apply these skills immediately in professional settings, improving service delivery and tackling contemporary healthcare issues. - Enhance your communication and collaboration skills.
Develop the ability to communicate effectively and collaborate within diverse healthcare settings. Strengthen teamwork and interdisciplinary communication skills to excel in complex health environments. Apply these capabilities to improve both individual and system-wide efficiency in health and social care service delivery. - Champion ethical and inclusive health practices.
Practice socially responsible and ethical decision-making in health and social care. Deepen your understanding of Indigenous contexts in health services management and learn how to foster inclusive work environments that promote equity and diversity. Lead initiatives that drive positive change and improve outcomes for diverse communities, including Indigenous Australians.
Career outcomes
The UTS Online Graduate Certificate in Health Services Management provides foundational skills for professionals looking to step into leadership roles in healthcare. This course is designed to help you develop the expertise needed to improve healthcare systems and outcomes.
Upon completion, graduates can explore roles such as:
- Health Services Coordinator
- Quality and Compliance Officer
- Clinical Operations Supervisor
- Team Leader (Health Services)
Fees and FEE-HELP
Indicative tuition fee per subject in 2026: $3,680 (domestic full-fee paying place)
Indicative total tuition fee in 2026: $14,720 (domestic full-fee paying place)
All costs are calculated using current rates and are based on a study load of 24 credit points (normally four subjects) per year.
Student fees may vary in accordance with:
- The number of subjects studied per term.
- The choice of major or specialisation.
- Choice of subjects.
- Credit from previous study or work experience.
- Eligibility for government-funded loans.
You may also need to pay the student services and amenities fee.
Student fees shown are subject to change. Contact the university directly to confirm.
FEE-HELP loans are available to assist eligible full-fee paying domestic students with the cost of a university course.